In today’s digital process automation landscape, Robotic Process Automation (RPA) has become a hotly sought-after tool to help solve all that plagues your business process shortcomings. While RPA does have its advantages, its true performance and productivity advantages will come to light when tied to specific use cases. In this blog post, I hope to illustrate how and why RPA can be beneficial in your digital process automation (DPA) portfolio.
Robotic Process Automation is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for systems. RPA’s main value proposition is to alleviate your employees from performing mundane, highly repetitive, data-intensive tasks thereby freeing your employees to perform more knowledge work. RPA robots can be programmed to mimic user actions like sending emails, reading email attachments, accessing legacy applications, copying and pasting data between applications, performing data validation, and processing simple rules. These features provide benefits to your current business process by reducing human error and driving efficiencies.